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Knowledge-based assessment applied in Brazilian Toyota plants: employees’ perceptions

Muniz Jr., J., & Ribeiro V. B. (2018).  Knowledge-based assessment applied in Brazilian Toyota plants: employees’ perceptions. Gerpisa colloquium.

Knowledge-based assessment applied in Brazilian Toyota plants: employees’ perceptions

Jorge Muniz Jr. (jorgemuniz@feg.unesp.br)
Vagner Batista Ribeiro (vagnerbribeiro@yahoo.com.br)

Abstract
Purpose - This study aims to propose an integrated assessment tool for Work, Production and Knowledge factors.
Design/methodology/approach - The proposed tool considers the Work, Production and Knowledge organization as an integrated approach influencing the knowledge sharing among blue-collar workers and the performance on the shop floor. The methodology applied a comprehensive literature about operations management and knowledge sharing in web of science, which resulted in 20 papers selected from the period of 2001 to 2017, supporting the built Knowledge-based Industrial assessment method (K-IAM). The research fieldwork was based on Action-Research (AR) and the data collecting procedure used a 4-point Likert scale questionnaire and semi-structured interviews to a sample of 55 employees selected from the Toyota 1 (T1) and 22 employees from Toyota 2 (T2) including workers of different operational levels and professional qualification. read more

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